Donation and event fee payment terms and conditions
The World Scout Foundation (referred to as WSF, us or we), operates the website www.worldscoutfoundation.org and other related systems and services. These are the Terms and Conditions which govern each use you make of the payment services provided through that website.
Please read these Terms and Conditions carefully. We will occasionally change them and so it's a good idea to come back and read through them again regularly to stay up to date.
These Terms and Conditions apply separately to each single donation or event fee payment that you make. Except as provided for in Section 12 (Regular Donations), they do not form a contract allowing for future or successive transactions to be set up. By confirming on the WSF website that you wish to make a donation or event fee payment you agree to be bound by these Terms and Conditions for that transaction.
1. About us
The WSF is a Geneva based independent non-profit foundation governed by Swiss law, which operates under the supervision of the Swiss Supervisory Board for Foundations. The Swiss and Geneva tax authorities recognize the WSF as a foundation of charitable public interest. It is registered with the Commercial Registry on 19.03.1969 under the number CHF-107.904.713
2. The payment services
2.1 The details of any donation or event fee payment will be displayed to you on the WSF website before it is processed. If you wish to correct an error you can do this by following the on screen directions before proceeding.
2.2 As soon as you confirm to us through the WSF website that you wish to proceed with your donation or event fee payment you will be redirected to the Datatrans online payment system which will process the transaction by requesting funds from your credit card provider.
3. Event fees
Where you choose to pay an event fee the fee will be classed as a donation.
4. Information you need to provide to us
4.1 Before we can process a donation or event fee payment, you must provide us with correct details of the following:
- 4.1.1 your full name, country and emailaddress; and
- 4.1.2 details of the credit card that you wish to use to fund the donation or event fee payment.
4.2 Once you have provided these details to us, we will use them for executing the transaction. You are responsible for ensuring that we are provided with the correct information. If you provide us with (or, where you have saved details to our systems, let us continue to use) incorrect or out-of-date information, we will not be responsible if the donation or event fee payment is not made, is delayed, or is made incorrectly. If you ask us we will make efforts to trace a transaction that cannot be accounted for and, where a transaction has been based on incorrect information that you have provided, we will try to recover the payment for you.
4.3 We will monitor all donations and event fee payments made through the WSF website. We may ask you to provide us with additional personal information to fulfill our legal responsibilities before your transaction is completed.
4.4 We require that you are aged 18 or above to use the WSF online Payment Services.
5. Consent and execution
5.1 By confirming that you wish to proceed with your donation or event fee payment you authorize us to request funds from your credit card provider. You are unable to revoke this authorization (for information on revoking authorization for future regular donations, please see Section 12).
5.2 We may refuse to process a transaction for you if we are not reasonably satisfied that:
- 5.2.1 you are permitted to use the WSF website under the General Terms and Conditions.
- 5.2.2 the transaction is legal and not related to fraudulent activities.
- 5.2.3 the transaction has been properly authorized; or
- 5.2.4 the information we are basing a transaction on is correct and complete.
6. Charges, currency and interest
We will only process your donation or event fee payment in Swiss Francs, Euro or US Dollars, and interest will not accrue or be payable on funds that we hold or process for you.
7. Transaction information
We will display a message on the WSF website and send you an email confirming the details of the transaction that you have asked us to process for you as soon as we receive confirmation from your credit card provider that your transaction is authorized. We will keep records of your transaction for at least ten years.
8. Incorrectly executed and unauthorized transactions
8.1 You should check the transaction confirmation that we make available to you, and your credit card statements, to ensure that each transaction is correctly recorded and authorized. If you notice any incorrect or unauthorized transaction you must tell us and/or your credit card provider. If you do not tell us promptly (at the latest within 13 months of the transaction date) about an incorrect or unauthorized transaction, you may not be entitled to have the problem corrected by us – if you do tell us in time the rights set out below will apply.
8.2 We are responsible for requesting the correct funds from your credit card provider in accordance with these Terms and Conditions.
8.3 We will also refund a payment made from the funds that we hold for you if you tell us that it was unauthorized and, having investigated it, we are reasonably satisfied that this is correct and that you are not responsible. You will be responsible for unauthorized transactions where you (or anyone authorized by you) act fraudulently, with intent, or very carelessly.
8.4 We will not refund a payment to you in accordance with this Section 8 if you do not inform us of it in time (in accordance with Section 8.1), or in the circumstances described in Section 10, or where you are entitled to recourse through your credit card provider.
8.5 You may have rights against your card issuer to have funds repaid to you if incorrect or unauthorized use is made of your credit card – please contact them for details.
9. Cancellation and refunds
You will only be able to cancel a donation or event fee payment if you contact us within 48 hours after you authorize it on the WSF website. Where we do cancel a payment for you, we may charge you for the costs that we have incurred in processing your payment.
10. Service interruptions and failures
Occasionally, the Payment Services may be interrupted or caused to fail by abnormal and unforeseeable circumstances beyond our control, or where we need to act in a particular way to comply with the law. We will not be responsible to you for the consequences of such events where they were unavoidable despite all our efforts to the contrary.
11. Complaints and redress
If we do not deliver the standard of Payment Services you expect, or if you think that we have made a mistake, please contact us. The situation will be investigated and, if necessary, action will be taken to put matters right.
12. Regular donations
12.1 Only where you set up a regular donation to a charity will these Terms and Conditions apply to successive donations made through the WSF website. Where you do set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice and you agree that these Terms and Conditions will apply to each of the donations in that series with the addition of the other provisions set out in this Section 12.
12.2 By confirming that you wish to proceed with a regular donation you authorize us to request funds from your credit card provider on the day of the month you set.
12.3 After setting up a regular donation, you may cancel the regular donation up until 5pm on the business day before the next donation is due through your online account. This will cancel all future regular donations through your online account.
12.4 For further information on the use of your online account, please visit the Help section of the WSF website and the General Terms and Conditions. These will provide you with details of how to access, and keep secure, your online account.
12.5 There will be circumstances that require us to vary these Terms and Conditions and/or the General Terms and Conditions (so far as they refer to your regular payments), in which case we will contact you by email if you have ongoing regular donations set up. The revised provisions will not come into effect in relation to regular payments that you have already set up until two months after we inform you of the variation. You will be deemed to have accepted a variation unless you tell us otherwise before it comes into effect. If you do not wish to accept a variation, you may cancel your regular donations in advance of the variation coming into effect as is outlined in Section 12.3.
13.1 These Terms and Conditions are issued and concluded in English. Communications between WSF and you will be in English and will generally be conducted by letter, phone or email using the most recent details that you have provided to us. If you wish to contact us, please write to the address set out at the end of these Terms and Conditions, call us on +41 22 705 10 90 or email us at firstname.lastname@example.org these Terms and Conditions are only intended to be enforceable by you and WSF.
13.2 We may amend these Terms and Conditions at any time. The current version will always be on the WSF website – we can provide previous versions that applied to you upon request.
13.3 Swiss Law governs these Terms and Conditions and any non-contractual obligations arising in connection with them, and any related court proceedings must be brought within the Canton of Geneva in Switzerland.
The World Scout Foundation has its registered office at Rue de la Navigation 1, CH-1201 Geneva (Switzerland).